Class Policies & FAQ
Please be on time! Late arrivals can be disruptive to class. Students will not be admitted into class if arriving more than 15 minutes late, and will not be provided a refund.
Class minimums: If a class does not meet the required attendance minimum, or if the instructor is not able to attend, you will be notified 24 hours prior to the class beginning. We can offer a coupon code to be used on any of our upcoming classes, or a full refund.
Refund policy: We can refund ticket sales up to 48 hours prior to the class’s start date. Material kits are nonrefundable. With less than 48 hours prior to the class starting, we can either transfer your ticket to the next available class date, or provide a coupon code to be used on any of our upcoming classes. Once the class has started, your ticket is not refundable or transferrable.
If you are no longer able to attend a class please contact [email protected] as soon as you are able.
Scholarships are available! Please email [email protected] with what class(es) you are interested in and if you are looking for a full or partial scholarship. Please allow at least one week before class for us to process your request.
Transportation & Parking
We are at 2000 NW Market St, on the corner of 20th Ave and Market St in Ballard.
For those driving, there are multiple paid parking lots nearby, including one directly behind the store, with ample space available most days.
The 44 bus line stops directly in front of the store, at the 20th Ave stop. The 40, 17, and Rapid D bus lines also stop nearby.
There is a bike rack directly in front of the store. If biking northwest on the Burke-Gilman Trail, we recommend turning right on the 17th after the start of the Missing Link, continuing left on Ballard Ave until 20th, then taking 20th to Market. Be cautious around construction at the intersection of 20th and Leary!
